Within the Collaboration Hub, we are spreading a single, easy-to-follow approach to making positive change within Somerset’s health and care services. This links directly to a clear, synchronised transformation programme.
Our aim is to empower colleagues to collaboratively improve services for the Somerset population, by supporting coordination, innovation, and raising capability to independently deliver change projects.
Our Seven Steps to quality improvement are straightforward and anyone can use them. They work every time.
Every change project we support is united by our quality improvement quadruple aim of improving health outcomes, service user experience and colleague satisfaction for the people of Somerset.
Were you counting? Achieving the first three parts of the quadruple aim naturally results in delivering the fourth component: lower costs. Hold on… More effective services cost less to run? Yes, they do. In essence, the quicker a person recovers and the more they can lead an independent life, the healthier and happier they ultimately are.
Our team of highly skilled quality improvement practitioners provide expert training, coaching, support and advice to colleagues across the patch. We love spreading improvement wisdom! We thrive on working with our wonderful colleagues; seeing their quality improvement skills and confidence bloom into amazing outcomes for service users and peers. Get in touch and tell us how we can help you.
The people we work with are often so inspired by doing their own quality improvement projects they go on to share their learning and success – spreading benefits even further. Great people, great stories.