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health outcomes for the people of Somerset.

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Cookie Policy

How we manage your information


Any information appearing on is issued as general information and does not constitute a warranty by any health organisation. No responsibility can be accepted by Somerset NHS FT or any other health organisation for action or inaction as a result of information contained on the Somerset FT NHS website. Readers should take specific advice in respect of specific situations.

The use and access of pages of the Somerset NHS FT website is subject to the terms and conditions set out below and by the disclaimer above. By using or accessing this website, you agree to be bound by these terms and conditions.


Content on this website is copyright © of Somerset NHS FT unless otherwise stated. Where Somerset FT NHS copyright applies, visitors can download material for private research, study or in-house use only. Visitors must not copy, distribute, or publish any material from this website. Any other use of Somerset NHS FT copyright material requires written permission.

Links to other Websites

The provision on the Somerset NHS FT website of a link to another website does not constitute any authorisation to access material held at that location. Links to sites are provided for informational purposes only and no responsibility is accepted for the quality of resources to be found on such websites. The contents and material made available on linked sites are completely out with our control and as such no liability is accepted for any damages resulting from accessing or failing to access these sites. No endorsement is expressed or implied by the presence of a link on the Somerset NHS FT website. The contents of a linked-to website may change without our knowledge and as a result, links may break or may terminate on pages which were not the original targets of a link. No responsibility or liability for the privacy of personal information is accepted for linked to websites, as these are beyond our control.


The resources contained on the Somerset NHS FT website, including all files that are authorised for public and password-protected download or access, are provided on an “as is” basis and without any warranties. Although files are virus checked these cannot guarantee that files are free from computer viruses and no warranty is given that files downloaded or accessed from the Somerset NHS FT website are free of computer viruses. No warranties are made as to fitness for purpose, quality or completeness of information. Somerset NHS FT excludes any liability for any errors in or omissions in information provided on or linked to from this website.

Reliability of information

Somerset NHS FT uses its best efforts to ensure the accuracy and reliability of information on the Somerset NHS FT website in accordance with the policies defined for Somerset NHS FT. However, no guarantees are made that the information contained on Somerset NHS FT or associated, or linked to websites is accurate, complete and current at any given time. Information presented on the Somerset NHS FT website or associated sites may be changed at any time. The resources made available on the Somerset NHS FT website are intended to assist users in their use of the National Health Service and are for information only. The Somerset NHS FT website is not intended in any way to replace the advice of your doctor. Nothing on this website is intended to constitute advice to you. Specific advice should be sought in specific situations from a properly qualified health worker. Content on the Somerset NHS FT website is governed by a number of policies and guidelines. Users of the Somerset NHS FT website agree to inform Somerset NHS FT if they should come across any material contained which they consider to be potentially in breach of any relevant legislation in order for the appropriate remedial action to be taken.

Availability of the Somerset NHS FT website

Although the Somerset NHS FT website has been tested and should work correctly under normal circumstances, there are many factors both within and outside of the control of Somerset NHS FT which may prevent the website from being available to users of the world-wide-web. No responsibility is accepted by Somerset NHS FT for any losses that may arise from an inability to access resources on this site. Where a user finds a specific error in the coding of a web page, or where he/she considers a page to be in breach of accessibility, it is a condition of use of this site that the Somerset NHS FT web team be notified in order that appropriate action may be taken.

Governing laws

The terms and conditions of use of the Somerset FT NHS website shall be governed by the laws of England.

Privacy and Data Protection Policy

User Anonymity & Personal Information on the Somerset NHS FT Website

Log files are maintained and analysed of all requests for files on the Somerset NHS FT servers. Aggregated analyses of these log files are used to monitor website usage. These analyses are made available to Somerset NHS FT participating organisations to allow them to measure, for example, overall popularity of the site and typical user paths through the site.

In combination with other information which is not collected by Somerset NHS FT but which may be collected by suppliers of network services, it may in certain situations be possible to identify an individual user’s use of the Somerset NHS FT website. Somerset NHS FT does not collect the additional information required and will make no attempt to track or identify individual users, except where explicit consent for this is given or where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, Somerset NHS FT reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of the Somerset NHS FT service. As a condition of use of this site, all users must give permission for Somerset NHS FT to use its access logs to attempt to track users who are reasonably suspected of gaining or attempting to gain unauthorised access.

All log file information collected by Somerset NHS FT is kept secure and no access to raw log files is given to any third party.

In certain cases, a Somerset NHS FT participating website may implement a registration scheme which will allow usage to be tracked. Somerset NHS FT policies do not permit this to be done except in cases where users have given informed consent for this to be done, and offending sites will be removed should Somerset NHS FT become aware of any breaches of this policy. Somerset NHS FT will endeavour to ensure that participating organisations have proper data-protection procedures in place in respect of the information they make available through their websites.

Use of Cookies

A cookie is a small data file that certain websites write to your hard drive when you visit them. This site uses different types of cookie.

We use Google Analytics, a popular web analytics service provided by Google, Inc. Google Analytics uses cookies to help us to analyse how users use the site.

The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google undertakes not to associate your IP address with any other data held by Google.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. You can access them through some types of browser. Search in your cookie folders for to find our cookie and the Google Analytics cookie if you wish to delete them.

More information about cookies, including how to block them or delete them, can be found at

Visitors can use this website with no loss of functionality if cookies are disabled from the web browser.

Cookies used by this website

This list shows all cookies used by the Somerset NHS FT website, and what each is used for.

Cookie Name Purpose Expiry __utmb Google Analytics cookie. This stores the domain name (hash code) of site, pages viewed this session, current time. 30 minutes __utmc Google Analytics cookie. This stores the domain name (hash code) of site. At end of session __utma Google Analytics cookie. This stores the domain name (hash code) of site, a unique visitor id (randomly generated number), time of first visit, time of previous visit, current time, number of sessions since first visit. 2 years __utmz Google Analytics cookie. This stores the domain name (hash code) of site, time when cookie last set, total number of visitor sessions, number of different channels or sources through which this site was reached, source of the last cookie update, search hit tag identifier (or just ‘organic’ if reached via normal search hit), search medium, keyword phrase used to find site. 6 months

Somerset NHS FT does not store any information that would on its own allow us to identify individual users of this service without their permission. Any cookies that may be used by Somerset NHS FT are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

User tracking

Except as stated already, Somerset NHS FT will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network services provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is out with the responsibility or control of Somerset NHS FT.