Quality Improvement

Why we do quality improvement

We developed our quadruple aim from the Institute of Healthcare Improvement’s Triple Bottom Line. It is the golden thread of our practice, informing the identification and measurement of improvement benefits.

The elements of the quadruple aim are interlinked: delivering benefits in one area will naturally generate benefits in other areas.

How we do quality improvement

Our seven steps to quality improvement were developed by our quality improvement specialists, grounded in theory from the world-renowned Institute for Healthcare Improvement. They provide a straightforward approach for anyone to do quality improvement.

We provide training in the seven steps, from beginner to advanced and CPD-accredited level. Find out more here.

We have a suite of tools and resources available to support you through the seven steps – information below. And we offer coaching alongside – contact us to discuss your service challenges, change ideas and projects.